SMART CITIES, PUBLIC SERVICES AND DIGITAL ADOPTION 2017 In partnership with Smart Dubai Get the insights you need on consumer behavior in the UAE,
regarding digital urban services – including motivators and barriers to adoption. This report can help you shape your business strategy when it comes to e-services and ICT, all the while making the most out of the opportunities available within the public and private sectors. 62% of UAE respondents see time efficiency as key benefit to digital adoption 40% of UAE residents rarely visit a public service center, and prefer digital services 30% to 50% of Dubai respondents actively use government utility apps.